If you’ve been struggling with declining online sales, it’s time to change your approach. If you’re not sure how to go about it, here are some actions to take. Invest in an advanced tracking tool, such as Google Analytics or Facebook’s pixel-level audience tracking. These tools allow you to target a specific group of consumers based on their interests. For example, you can create an ad campaign targeting people who share similar interests to you.
Offering several payment options to your online audience is another action to consider. While not everyone is a credit card holder, many consumers would prefer to use a credit card. Providing your prospects with several payment options will make it easier for them to give you their money. This may take some extra time and work to optimize, but the rewards are well worth it. Ultimately, these actions can dramatically increase online sales. But they can be a pain if you don’t know how to go about them.
One of the most overlooked actions to increase online sales is to offer free shipping. While this might sound like an unnecessary step, it’s one of the most effective. According to research by Acquisio, 47% of shoppers would abandon their carts if free shipping wasn’t offered. Fortunately, there are several ways to implement free shipping. Using the above tactics, you’ll be well on your way to increased sales.
One of the biggest complaints among customers is the lack of contact information. Most vendors lack this information. While offering more options may increase sales, it can also create a situation of indecision for the customer. And since B2B customers don’t want to buy something they can’t try out, providing more information is an essential step to improving sales. A simple example is offering more products than usual. Customers are often confused by too many options and end up losing sales.
The exit rate refers to the percent of customers who leave a website after visiting one page. This can be measured using Google Analytics’ Users Flow report. This data is crucial for improving conversion rates, and it also helps to optimize calls-to-action. One of the most effective techniques to increase online sales is implementing an upselling strategy. You can do this through the use of live chats and incentives to boost up-selling.
Consider implementing a messaging solution to streamline the customer service process. It can also boost your customer’s satisfaction levels and loyalty. Automation can also reduce customer service costs. Moreover, it can give your sales team a break. It’s also helpful for sales staff, since it eliminates the need for them to spend time answering a customer’s query. The right automation solution can give them a break. You’ll have more time to focus on improving customer service.